A high demand for poor quality – so bad it’s good

By

Jean-Manuel Izaret

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A high demand for poor quality seems like an Orwellian oxymoron. However, experiments by a team at Wharton found that when given a high-quality, medium-quality, and low-quality entertainment option, respondents often chose the low-quality option because they expected it to be bad. Things that are โ€œso bad itโ€™s goodโ€ (SBIG) create their own kind of value through social and cultural currency, according to the study. Consumers want to be โ€œpart of the viral trend and in on the joke.โ€ The study offers empirical evidence that there may be a legitimate market for offerings โ€“ at least in entertainment โ€“ whose quality is universally considered poor. What are your favorite SBIG indulgences?

So Bad Itโ€™s Good: Why Consumers Love the Worst Stuff