News

  • Consumers aren’t buying cheaper cereal

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    Breakfast cereal exemplifies the ongoing transition period for many food and grocery products. are recalibrating their behavior and their value…

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  • Women’s day is about inclusion

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    This upcoming International Women’s Day is about inspiring inclusion, and GenAI adoption holds tremendous opportunity. A new global BCG study…

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  • The Dynamic Game: Pricing that adapts to demand

    Players of the Dynamic Game need to develop unique skills to constantly adjust prices in real-time, adapting to context, competition,…

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  • Are we defined by what we look at online?

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    Are we defined solely by what we look at online? Ogilvy and CivicSync are defining user archetypes based on real-time…

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  • The Marketing challenge behind CPG volume growth

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    The Marketing Challenge Behind CPG Volume Growth: Navigating the New Normal 🛒   The post-COVID landscape has ushered in a…

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  • Can Wendy’s make surge pricing a success?

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    Can Wendy’s make “surge pricing” a success? The restaurant chain recently announced plans to implement dynamic pricing starting in 2025.…

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  • When water has a price, people manage its supply better

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    When water has a price, users appreciate its value and manage the supply better. That was true in the examples…

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  • Impact of GenAI on customer experiences

    Gen AI is rapidly transforming customer relations, with the biggest amount of change happening across customer interactions, customer services, and customer engagements.…

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  • The power game: a strategic tug of war

    We’re excited to announce the Game Changer Expert Interview Series, where we explore the inner workings of the Strategic Pricing…

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  • How to cut prices without cutting prices

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    💡 Rethink how to share value with your customers without direct price reductions.   My colleague, Ricard Vila, takes the spotlight…

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  • The carry-on baggage bubble is about to pop

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    American Airlines announced this week that they will increase the first checked bag fee from $30 to $35 if purchased…

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  • What do you think of congestion pricing?

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    What do you think of congestion pricing to keep motor vehicles out of city centers? Would you want it in…

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  • The Uniform Game: Pricing for all

    In this second episode of the Game Changer Expert Interview Series, BCG’s Jacqueline Martinez explains how intelligent analytics can drive…

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  • Michael Jackson’s music catalog

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    Michael Jackson’s music catalog may be worth as much as $1.5 billion, according to report in Billboard last week that described Sony…

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  • Planning retail promotions on volatile markets

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    Unlock the future of promotions 🔑   In the latest edition of the Game Changer Newsletter, Arnab Sinha and I,…

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  • Inflation higher than expected

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    Inflation in the US was higher than expected in January at 3.1%, but as always, such numbers come with caveats.…

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  • Applebee’s new pricing model

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    Applebee’s is experimenting with a new pricing model that could increase traffic, re-ignite growth, and keep the chain’s roughly 1,500…

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  • “Demand if you do; demand if you don’t”

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    Your pricing model isn’t just a choice; it derives from a strategy that reflects how you create and share value.…

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